General Questions
What are your hours of operation?
7:30am - 4:30pm PST Monday - Friday
Where are you located?
ALFI International, Inc is headquartered in Newbury Park, CA
about 45 miles north of Los Angeles, CA.
How long have you been in business?
ALFI International, Inc has been serving customers
around the world since the doors first opened in 1986.
Do you have a catalog?
No, to keep our prices low we are unable to cost effectively
print product catalogs. Our web-site serves as our official
catalog.
How do I contact you?
You can contact ALFI International, Inc by telephone at 800-288-2534,
or by email at orders@alfi.com.
Shipping
When will my item ship?
All orders place online before 2pm PST are shipping the same
business day. Orders placed after 2pm PST are shipped the following
business day.
Can I ship my item next day or
second day air?
Yes. Select the option on the checkout screen or call us to
revise your shipping order. Additional charges apply for second
day air and next day shipping.
How much is shipping?
Shipping rates are determined on the current rates of the shipping
company.
What shipping methods do you
use?
Shipments are sent UPS Ground unless specified otherwise. International
orders are shipped via USPS Parcel Post.
Do you ship to International
destinations?
Yes. International shipping charges apply.
